Financial Services Records Management
Helping banks, credit unions, and investment firms maintain audit-ready records that satisfy regulators and protect your institution.
When Regulators Come Calling, Your Records Speak for You
Financial institutions operate in one of the most heavily regulated environments in the country. From the Securities and Exchange Commission to state banking authorities, the expectation is clear: every transaction, every communication, and every compliance document must be retrievable, accurate, and properly retained.
A single missing document during an audit or examination can trigger escalated scrutiny, fines, or enforcement action. Yet many financial institutions still rely on fragmented filing systems, overflowing storage rooms, and informal retention practices that leave gaps in their compliance posture.
Legacy Retention Group partners with financial institutions to build records governance programs that are audit-ready from day one. With over 40 years of combined Records Information Management experience, our team understands the regulatory landscape your institution navigates daily. We design retention policies, manage physical and digital records, and provide the technology to locate any document in moments, not hours.
Financial Records Under Our Care
From customer account files to complex compliance documentation, we provide end-to-end records governance tailored to the financial services sector.
Customer Account Records
Account opening documents, signature cards, correspondence, and account maintenance records organized by customer number with full lifecycle tracking from origination through closure.
Transaction & Trading Records
Trade confirmations, wire transfer logs, deposit and withdrawal records, and electronic transaction histories maintained with the precision and retention periods regulators demand.
Compliance & Audit Reports
Internal audit findings, regulatory examination reports, compliance testing results, and risk assessments indexed for rapid retrieval during examinations and internal reviews.
Loan & Mortgage Documents
Loan applications, underwriting files, closing packages, modification agreements, and payoff documentation managed with proper retention from origination through satisfaction or charge-off.
AML & BSA Documentation
Suspicious Activity Reports (SARs), Currency Transaction Reports (CTRs), Customer Identification Program (CIP) records, and enhanced due diligence files maintained with strict access controls.
Board & Governance Records
Board meeting minutes, committee reports, policy documents, and corporate governance records preserved with appropriate confidentiality and retention through the full governance lifecycle.
Built for the Regulatory Demands of Financial Services
Financial services compliance is not optional, and the consequences of non-compliance are severe. Whether your institution answers to the SEC, FINRA, FDIC, OCC, or state banking regulators, your records retention program must meet or exceed every applicable standard. LRG builds retention policies specifically designed around your regulatory obligations.
Regulatory Framework
- SEC Rule 17a-4 (broker-dealer records)
- FINRA Rules 3110 & 4511
- Sarbanes-Oxley Act (SOX)
- Bank Secrecy Act (BSA)
- Gramm-Leach-Bliley Act (GLBA)
- State banking regulations
How LRG Helps
- Regulation-specific retention policies
- Audit-ready indexing and retrieval
- NAID AAA certified destruction
- Chain-of-custody documentation
- LRG+ cloud-based secure access
- Examination preparation support
When an examiner requests three years of wire transfer records or a complete set of board minutes, your institution's ability to produce those documents quickly and completely demonstrates operational soundness. With LRG managing your records, examination preparation shifts from a weeks-long scramble to a routine process.
LRG+ for Financial Institutions
Our cloud-based records management platform provides your compliance team with secure, browser-based access to your entire records inventory, with the controls financial regulators expect.
Role-Based Access Controls
Granular permission settings ensure that sensitive customer data, compliance reports, and board records are only accessible to authorized personnel with documented access rights.
Complete Audit Trails
Every access, retrieval, and disposition event is logged with timestamps and user identification, providing the audit trail documentation regulators require during examinations.
Instant Document Retrieval
Search across your entire records inventory by account number, date range, document type, or keyword. Produce examination-ready document sets in minutes rather than days.
Business Continuity
Redundant cloud backups, regular snapshots, and disaster recovery protocols ensure your records remain accessible even during outages, protecting both your institution and your customers.
Ready to Strengthen Your Records Compliance?
Schedule a consultation to learn how LRG can help your financial institution build an audit-ready records governance program that satisfies regulators and reduces operational risk.